A top-5 bank in Colombia pre-approves mortgages at scale through a secure, automated channel

The bank needed to process a high daily volume of mortgage credit reviews without exposing applicant data and without relying on manual hand-offs between systems. Three challenges stood out:

• A secure channel to customers: a protected way to send and receive information and documents with applicants.
• Application integration: connecting that channel to the document management system and to the systems that feed the credit decision.
• Regulatory compliance: delivering the protection and traceability that financial regulation requires for personal and financial data.

Redsis implemented Fortra GoAnywhere MFT, Fortra's managed file transfer platform, as the backbone of the pre-approval process. GoAnywhere encrypts, automates and audits file exchanges between people, applications and partners from a centralized console, on premises or in the cloud.

The project brought together three pieces: the GoAnywhere Web Client as a secure, browser-based access point; integration with the bank's document management system, so every document is filed and retained where it belongs; and pre-approval automation, so incoming information kicks off the review workflow with no manual steps.

GoAnywhere capabilities the bank relies on

• HTTPS Web Client so users exchange files from a browser, with nothing to install.
• Encryption in transit and at rest to protect personal and financial documents.
• Automated workflows (Projects) that process, validate and route information to the bank's systems.
• Application integration with systems such as document management, without point-to-point custom code.
• Audit logs for every access and transfer, ready for internal control and the regulator.

With more than 25 years delivering infrastructure and software to Latin American banks, Redsis pairs mission-critical platform expertise with an automation and integration portfolio that includes Fortra solutions such as GoAnywhere MFT and JAMS. Our approach covers the full cycle: assessment of information flows, architecture design, integration with existing applications, go-live and support.